The Coveo KCS® v6 Practices workshop is a class designed to teach participants about the Knowledge-Centered Service methodology with an optional certification exam at the end. This methodology was developed through the collective experience of members of the Consortium for Service Innovation. An optional certification exam will follow the 2.5 day workshop. Register here.
Learn the tools and technologies that define the Coveo Platform. Understand unified indexing and the components of a Coveo item. Configure indexing pipelines to integrate with the Coveo index. Class will include an optional certification and run two and a half days. Register here.
Gain in-depth insights on how to improve Self-Service success by identifying, interpreting and fixing Content Gaps. This class will start at 3:00pm on Monday, June 4 and run until noon on Tuesday, June 5. Register here.
This class will provide you with in-depth information on how to set-up, maintain and analyze Coveo Machine Learning models to significantly improve user relevance and success with Coveo. This class will start at 1:00pm on Tuesday, June 5 and continue on Wednesday, June 6 from 8:30 am – 12:00 pm. Register here.
Learn from our product team and connect with peers in smaller sessions. They will share innovative use cases, best practices and proven tactics for success that you can bring straight back to your team.
Our community’s success is our success. Join us as we celebrate another outstanding year with the people, teams and organizations that continue to make incredible progress and contributions to the Coveo community.
Share your story with the Coveo community at Impact 2018 in a full session or workshop format. We are looking to showcase innovative use cases, industry-leading successes and best-in-class implementations. Submit a topic or full session for consideration — our team will be in touch.
Deadline for submission is February 28.